Kanban – Classes of Service and why you should use them

Kanban Service Classes

What are classes of service?

Classes of service divides tasks in different aspects. Every kind of work can be classified.
Some tasks get solved if you code a requirements, others will be solved by migrating data or exporting them into an specific format. Different kinds of work also have  different priorities to each other. So, the classes of service span parallel flows over one Kanban board. (more…)

Zukunft Personal 2016 – Europe’s innovative HR conference

Zukunft PersonalHR Conference Header How I conquered the European Human Resources hot spot

Last month I spontaneously visited the HR conference “Zukunft Personal 2016“ in Cologne, which is regarded as one of the most innovative Human Resources conferences in Europe. More than 730 exhibitors and 16.000 visitors in three days – and I was in the thick of things. I visited the conference on its last day. (more…)

How to coordinate with Kanban

Kanban Meeting

Run Effective Standups around Kanban

Kanban – Best practices

The most obvious practice to coordinate your team is to use the physical Kanban board itself. WIP limits and visual information (service class, due date, …) will help to indicate whether new tasks can be pulled and what tasks to pull. An alternative or addition to the physical board can be an electronic/online tool (e.g. kanbanery.com). An online board can do more things than a physical board, for example creating metrics and reports for the management. (more…)

Kanban – Visualizing the value chain

Kanban Board Graphic


In this article let me give you some tips on visualizing the value chain of the workflow using Kanban. In order to do so, we have to keep in mind that Kanban does not seek to install a new workflow, neither does it change job titles, roles, responsibilities or specific work practices. (more…)